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Terms & Conditions

Terms & Conditions


Acceptance of terms


These terms and conditions govern all supply of goods and services ("products") by Immunity Fuel Australia ("Immunity Fuel Australia", "we, "us") to you, the purchaser of goods and services from us, including your use of the website at www.immunityfuel.com.au ("the website").

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

Availability and supply


All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we provide in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Australian Shipping
All orders are sent by Australia Post option available for standard or express service. Immunity Fuel Australia will not be liable or responsible if Australia Post fail to make the quoted delivery timetable.
Express post 1-2 days
Standard Post 2-6 days
For more information visit www.auspost.com.au.

International Shipping
We currently ship to Japan, UK, Canada and USA, via Australia Post standard service. All NZ orders are to be placed via www.immunityfuel.co.nz

Damaged or Lost Orders
Please contact us on 1300 093 720 or info@immunityfuel.com.au if your order has been damaged or not arrived.

Pricing


All prices are in Australian Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

International purchases will be charged in Australian dollars and may incur international transaction fees from your bank or financial institution if located outside of Austalia. GST will not be deducted on international orders.

Payment options

We accept the following credit cards: Visa, MasterCard, American Express

We also accept payments made through PayPal accounts and zippay

Credit Card Security

All payments are processed via paypal, zippay or EWAY secure payments system to ensure high levels of payment security and are subject to pay pal, zippay and EWAYS terms and conditions.

Returns

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. Where goods are faulty, have been wrongly described, or are different to the product purchased on the website, we will meet our obligations under the Consumer Guarantees Act to provide a remedy."
  • The return must be received by Immunity Fuel Australia within 14 days of the invoice number being issued.
  • Replacement product will only be shipped after the returned or faulty item has been received and inspected by Immunity Fuel Australia.
  • Any costs associated with returning an item, whether it is an exchange or a defective item, is the sole responsibility of the customer.
  • Immunity Fuel Australia will incur the cost of posting the replacement.

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website

Privacy policy and Confidentiality

We are committed to protecting and respecting your privacy, and have updated our Privacy Policy to reflect this. Please see here for our updated Privacy Policy.

Disclaimer
Information on this website is intended for your general information and is not a substitute for medical advice from a health care professional. The information and products are intended to support general health and wellbeing and are not intended to diagnose, treat, mitigate, cure or prevent any physical or mental condition, or disease. We recommend that you consult your doctor or other qualified health care professional with any questions you may have regarding a medical condition, or physical or mental health. Always read the label of the health product you purchase and use only as directed. Please seek advice if you are unsure if the product is suitable for you and consult a health care professional if symptoms persist.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.immunityfuel.com.au

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.

 

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